Help Centre

Deposit and withdrawal problem

What are the consequences of not transferring the correct amount listed in the deposit order?

If the investor does not transfer the amount listed in the deposit order, the deposited amount will not be successfully transferred to their trading account. In this case, investor must contact our Customer Support for further assistance. Note: If the deposit amount does not match the actual amount of the order, the deposit process will face additional processing time (1 ~ 14 working days), the specific time is subject to the processing speed of their bank. At the same time, this behavior may bring additional trading risks to investors.

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Risk Warning: Trading Forex and CFDs carries a high level of risk to your capital and you should only trade with money you can afford to lose. Trading Forex and CFDs may not be suitable for all investors, so please ensure that you fully understand the risks involved and seek independent advice if necessary. Please read and ensure you fully understand our Risk Disclosure.

TOP1 GROUP LIMITED does not provide any suggestions, recommendations or opinions on buying, holding or selling our trading products.
All the products we provide are over the counter derivatives based on global assets. All services provided by TOP1 GROUP LIMITED are only based on the execution of trading instructions.
TOP1 GROUP LIMITED does not issue, buy or sell cryptocurrency and we are not a cryptocurrency exchange platform.

TOP1 GROUP LIMITED is registered in the SAMOA, with the registered address: VISTRA CORPORATE SERVICES CENTRE, GROUND FLOOR NPF BUILDING, BEACH ROAD, APIA, SAMOA,Registration number: 83933.
Operational address:OFFICE 1, 12/F. , PROSPERITY CENTRE, 982 CANTON ROAD, MONGKOK, KOWLOON, HONGKONG.

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Disclaimer: The information on this site may inform you of certain investment-related products and services offered by Top 1 Group Limited or any of its affiliates (together, "Top1"). No information published on the site constitutes a solicitation, offer or recommendation to enter into any transaction. The products, services, information and/or materials referenced within these web pages may not be available for all individuals or residents of certain jurisdictions . Please make sure you are not restricted by the laws of your jurisdiction to access the products, services, information and/or materials referenced within these web pages before accessing any of them.

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